Henderson Collegiate System Status - Notice history

All systems operational

99.93% uptime

Internet - Operational

99.72% uptime
Sep 2025 · 100.0%Oct · 99.45%Nov · 99.71%

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Sep 2025
Oct 2025
Nov 2025

Network Servers - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Switches - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Access Points - Operational

100.0% uptime
Sep 2025 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2025
Oct 2025
Nov 2025

Notice history

View current status

Nov 2025

NCSIS / InfiniteCampus outage
ResolvedMajor outage1 hour 35 minutes
  • ResolvedUTC
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • InvestigatingUTC
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
HS Copier Right Issue
ResolvedPartial outage2 hours 50 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

HS Copier Left Issue
ResolvedPartial outage5 hours 32 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

NCSIS / InfiniteCampus outage
ResolvedMajor outage5 minutes
  • ResolvedUTC
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • InvestigatingUTC
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
MS Copier Left - Misc Issues
ResolvedPartial outage10 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Oct 2025

MS Copier Left - Misc Issues
ResolvedPartial outage
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

HS Copier Right Issue
ResolvedPartial outage1 hour 24 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

NCSIS / InfiniteCampus outage
ResolvedMajor outage1 hour 40 minutes
  • ResolvedUTC
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • InvestigatingUTC
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
MS Copier Left - Misc Issues
ResolvedPartial outage1 hour 9 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

MS Copier Right Issue
ResolvedPartial outage2 hours 58 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Sep 2025

NCSIS / InfiniteCampus outage
ResolvedMajor outage15 minutes
  • ResolvedUTC

    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.

MS Copier Left - Misc Issues
ResolvedPartial outage17 hours 34 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Elementary School Phones outage
ResolvedMajor outage1 hour 40 minutes
  • ResolvedUTC

    Elementary School Phones is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    There is an issue with the Elementary School Phone System that may be causing an issue with users being able to make or receive calls. This incident was created by an automated monitoring service. The Help Desk has been notified and an update will be published with more information as it's available.

SEP27
InfiniteCampus Maintenance
CompletedMaintenance2 hours
  • CompletedSeptember 27, 2025 at 6:00 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 27, 2025 at 4:00 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 27, 2025 at 4:00 PMUTC

    InfiniteCampus will be performing an emergency update to Campus Digital Repository (CDR) on Saturday, September 27, 2025 from 11AM-1PM CDT. InfiniteCampus anticipates that this work will result in an approximately 15 minute outage for all customers utilizing CDR during which the servers will be offline while rebooting.

    Please note that CDR impacts many areas where uploads have been turned on. This includes Online Registration, Campus Instruction and Campus Learning, and other areas where documents are uploaded. Users will not be able to upload or download documents during this period.

    InfiniteCampus appreciates your patience and understanding while they perform this necessary update.

ES Copier Left Issue
ResolvedPartial outage1 minute
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

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