Henderson Collegiate System Status - Notice history

All systems operational

100% - uptime

Internet - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Network Servers - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Switches - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Access Points - Operational

100% - uptime
Aug 2026 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Notice history

View current status

Oct 2026

OCT2
MCNC Scheduled Outage
Planned7:30 PM – 7:30 PMUTC
  • Planned
    September 30, 2026 at 2:32 PMUTC
    Planned
    September 30, 2026 at 2:32 PMUTC

    Our ISP, MCNC has installed new hardware and requires cables to be moved to complete the install. On October 2nd the outage is expected to be 5 minutes from 3:30pm - 3:35pm. Services affected during this time would be internet (and any Zoom type meetings), phone calls and possibly printing. Please plan to download any Google Slide presentations needed during this outage as well.

    Please reach out to: helpdesk@hendersoncollegiate.org if you have additional questions or concerns about this outage window.

NCSIS / InfiniteCampus outage
ResolvedMajor outage35 minutes
  • Resolved
    UTC
    Resolved
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • Investigating
    UTC
    Investigating
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
RapidIdentity outage
ResolvedMajor outage44 minutes
  • Resolved
    UTC
    Resolved

    RapidIdentity is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    RapidIdentity cannot be accessed at the moment. This incident was created by an automated monitoring service.

Sep 2026

RapidIdentity outage
ResolvedMajor outage14 minutes
  • Resolved
    UTC
    Resolved

    RapidIdentity is now operational! This update was created by an automated monitoring service.

  • Investigating
    UTC
    Investigating

    RapidIdentity cannot be accessed at the moment. This incident was created by an automated monitoring service.

NCSIS / InfiniteCampus outage
ResolvedMajor outage14 minutes
  • Resolved
    UTC
    Resolved
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • Investigating
    UTC
    Investigating
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
MS Copier Left - Misc Issues
ResolvedPartial outage15 hours 2 minutes
  • Resolved
    UTC
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    UTC
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Middle School Phones outage
ResolvedMajor outage31 minutes
  • Resolved
    UTC
    Resolved
    Middle School Phones is now operational! This update was created by an automated monitoring service.
  • Investigating
    UTC
    Investigating
    There is an issue with the Middle School Phone System that may be causing an issue with users being able to make or receive calls. This incident was created by an automated monitoring service. The Help Desk has been notified and an update will be published with more information as it's available.
Elementary School Phones outage
ResolvedMajor outage3 hours 35 minutes
  • Resolved
    UTC
    Resolved
    Elementary School Phones is now operational! This update was created by an automated monitoring service.
  • Investigating
    UTC
    Investigating
    There is an issue with the Elementary School Phone System that may be causing an issue with users being able to make or receive calls. This incident was created by an automated monitoring service. The Help Desk has been notified and an update will be published with more information as it's available.

Aug 2026

HS Copier Right Issue
ResolvedPartial outage23 hours 39 minutes
  • Resolved
    UTC
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    UTC
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

MS Copier Left - Misc Issues
ResolvedPartial outage47 minutes
  • Resolved
    UTC
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    UTC
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

PaperCut Outage
ResolvedMajor outage4 minutes
  • Resolved
    UTC
    Resolved
    PaperCut is now operational! This update was created by an automated monitoring service.
  • Investigating
    UTC
    Investigating
    The Papercut Print Service or Server is experiencing issues. Users may not be able to send or release print jobs from the copier at this time. This report was created by an automated monitoring service.
AUG28
Print Server Maintenance
CompletedMaintenance22 minutes
  • Completed
    August 28, 2026 at 1:22 AMUTC
    Completed
    August 28, 2026 at 1:22 AMUTC
    Maintenance has completed successfully.
  • In progress
    August 28, 2026 at 1:00 AMUTC
    In progress
    August 28, 2026 at 1:00 AMUTC
    Maintenance is now in progress
  • Planned
    August 27, 2026 at 6:48 PMUTC
    Planned
    August 27, 2026 at 6:48 PMUTC

    The Print Server and PaperCut will be undergoing scheduled maintenance tonight to install an important security update to our PaperCut printing system that addresses a recently published security vulnerability. During this window, users will be unable to send or release print jobs from the server to a copier. The window is expected to last around 30 minutes.

HS Copier Right Issue
ResolvedPartial outage34 minutes
  • Resolved
    UTC
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    UTC
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

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