Henderson Collegiate System Status - Notice history

MS Copier Left experiencing partial outage

100% - uptime

Internet - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Network Servers - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Switches - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Access Points - Operational

100% - uptime
Apr 2026 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2026
May 2026
Jun 2026

Notice history

Jun 2026

Network Server Updates
Scheduled for June 04, 2026 at 1:00 AM – 1:00 AM
  • Planned
    June 04, 2026 at 1:00 AM
    Planned
    June 04, 2026 at 1:00 AM

    We are planning for a scheduled maintenance of network servers starting around 9:00PM tonight. During this time devices may be unable to connect to the internet or access the web. Expected downtime is around 30 minutes.

Maintenance - Test Notification
Scheduled for June 02, 2026 at 2:00 PM – 2:00 PM
  • Planned
    June 02, 2026 at 2:00 PM
    Planned
    June 02, 2026 at 2:00 PM

    TEST NOTIFICATION - IGNORE

MS Copier Right - Jamming
  • Resolved
    Resolved

    The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

    Please continue to submit requests for jamming for this device if the issue is not resolved.

  • Investigating
    Investigating

    The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

    No more tickets are required for issues related to jamming at this time.

MS Copier Right Issue
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

MS Copier Left - Misc Issues
  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

May 2026

MS Copier Right - Jamming
  • Resolved
    Resolved

    The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

    Please continue to submit requests for jamming for this device if the issue is not resolved.

  • Investigating
    Investigating

    The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

    No more tickets are required for issues related to jamming at this time.

MS Copier Left - Misc Issues
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

HS Copier Left Issue
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Test Maintenance - Ignore
  • Completed
    May 27, 2026 at 7:00 PM
    Completed
    May 27, 2026 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    May 27, 2026 at 6:00 PM
    In progress
    May 27, 2026 at 6:00 PM
    Maintenance is now in progress
  • Planned
    May 27, 2026 at 6:00 PM
    Planned
    May 27, 2026 at 6:00 PM

    This is a test maintenance notification to staff -- please ignore.

NCSIS / InfiniteCampus outage
  • Resolved
    Resolved
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • Investigating
    Investigating
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.

Apr 2026

MS Copier Left - Misc Issues
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

HS Copier Right Issue
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

HS Copier Left Issue
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

NCSIS / InfiniteCampus outage
  • Resolved
    Resolved
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • Investigating
    Investigating
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
MS Copier Left - Misc Issues
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Apr 2026 to Jun 2026

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