Henderson Collegiate System Status - Notice history

Media uploads experiencing major outage

100% - uptime

Internet - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Network Servers - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Switches - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Access Points - Operational

100% - uptime
May 2026 · 100.0%Jun · 100.0%Jul · 100.0%

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May 2026
Jun 2026
Jul 2026

Notice history

Jul 2026

[MCNC Maintenance] Firewall Upgrade
Scheduled for July 16, 2026 at 9:00 PM – 9:00 PM
  • Planned
    June 23, 2026 at 5:44 PM
    Planned
    June 23, 2026 at 5:44 PM

    MCNC will be performing a software update on our firewall on July 16th @ 5pm EST.

    This maintenance will cause an interruption of Internet service. The entire maintenance window has been reserved.

Jun 2026

Network Server Updates
  • Completed
    June 24, 2026 at 3:58 PM
    Completed
    June 24, 2026 at 3:58 PM
    Maintenance has completed successfully.
  • In progress
    June 24, 2026 at 12:00 PM
    In progress
    June 24, 2026 at 12:00 PM
    Maintenance is now in progress
  • Planned
    June 16, 2026 at 3:44 PM
    Planned
    June 16, 2026 at 3:44 PM

    We are planning for a scheduled major security upgrade of network servers starting on Wednesday, June 24th. During this time devices may be unable to connect to the internet, access the web, print or on-site phones may not function until server updates have completed.

RapidIdentity outage
  • Resolved
    Resolved

    RapidIdentity is now operational! This update was created by an automated monitoring service.

  • Investigating
    Investigating

    RapidIdentity cannot be accessed at the moment. This incident was created by an automated monitoring service.

NCSIS / InfiniteCampus outage
  • Resolved
    Resolved
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • Investigating
    Investigating
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
NCSIS / InfiniteCampus outage
  • Resolved
    Resolved
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • Investigating
    Investigating
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
Canvas Login Issues
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We have identified an error causing Canvas IDP logins to fail. We are working on a resolution and will provide an update at that time. We apologize for any inconvenience this may be causing.

May 2026

MS Copier Right - Jamming
  • Resolved
    Resolved

    The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

    Please continue to submit requests for jamming for this device if the issue is not resolved.

  • Investigating
    Investigating

    The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

    No more tickets are required for issues related to jamming at this time.

MS Copier Left - Misc Issues
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

HS Copier Left Issue
  • Resolved
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Test Maintenance - Ignore
  • Completed
    May 27, 2026 at 7:00 PM
    Completed
    May 27, 2026 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    May 27, 2026 at 6:00 PM
    In progress
    May 27, 2026 at 6:00 PM
    Maintenance is now in progress
  • Planned
    May 27, 2026 at 6:00 PM
    Planned
    May 27, 2026 at 6:00 PM

    This is a test maintenance notification to staff -- please ignore.

NCSIS / InfiniteCampus outage
  • Resolved
    Resolved
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • Investigating
    Investigating
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.

May 2026 to Jul 2026

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