Henderson Collegiate System Status - Notice history

All systems operational

100.0% uptime

Internet - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
Nov 2026

Network Servers - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
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Switches - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
Oct 2026
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Access Points - Operational

100.0% uptime
Sep 2026 · 100.0%Oct · 100.0%Nov · 100.0%

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Sep 2026
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Notice history

View current status

Nov 2026

No notices reported this month

Oct 2026

Badge Expiration Notice Displaying in Portal
Resolved3 hours 53 minutes

  • The issue causing an incorrect pop-up stating student Badges would expire in 24 hours has been resolved. Badges remain active and will not expire as long as they are being used. If you continue to see this notification or need assistance, please visit support.clever.com.

    UTC
MS Copier Right Issue
ResolvedPartial outage11 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Elementary School Phones outage
ResolvedMajor outage1 minute
  • ResolvedUTC
    Elementary School Phones is now operational! This update was created by an automated monitoring service.
  • InvestigatingUTC
    There is an issue with the Elementary School Phone System that may be causing an issue with users being able to make or receive calls. This incident was created by an automated monitoring service. The Help Desk has been notified and an update will be published with more information as it's available.
HS Copier Left Issue
ResolvedPartial outage1 hour 6 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

HS Copier Left - Jamming
ResolvedDegraded performance20 hours 7 minutes
  • ResolvedUTC

    The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

    Please continue to submit requests for jamming for this device if the issue is not resolved.

  • InvestigatingUTC

    The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

    No more tickets are required for issues related to jamming at this time.

Sep 2026

RapidIdentity outage
ResolvedMajor outage14 minutes
  • ResolvedUTC

    RapidIdentity is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    RapidIdentity cannot be accessed at the moment. This incident was created by an automated monitoring service.

NCSIS / InfiniteCampus outage
ResolvedMajor outage14 minutes
  • ResolvedUTC
    NCSIS / InfiniteCampus is now operational! This update was created by an automated monitoring service.
  • InvestigatingUTC
    NCSIS / InfiniteCampus cannot be accessed at the moment. Users may now be able to access their grades or gradebooks and other systems that are hosted inside InfiniteCampus. This incident was created by an automated monitoring service.
MS Copier Left - Misc Issues
ResolvedPartial outage15 hours 2 minutes
  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

Middle School Phones outage
ResolvedMajor outage31 minutes
  • ResolvedUTC
    Middle School Phones is now operational! This update was created by an automated monitoring service.
  • InvestigatingUTC
    There is an issue with the Middle School Phone System that may be causing an issue with users being able to make or receive calls. This incident was created by an automated monitoring service. The Help Desk has been notified and an update will be published with more information as it's available.
Elementary School Phones outage
ResolvedMajor outage3 hours 35 minutes
  • ResolvedUTC
    Elementary School Phones is now operational! This update was created by an automated monitoring service.
  • InvestigatingUTC
    There is an issue with the Elementary School Phone System that may be causing an issue with users being able to make or receive calls. This incident was created by an automated monitoring service. The Help Desk has been notified and an update will be published with more information as it's available.

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