MS Copier Left - Jamming - Incident details - Henderson Collegiate System Status - Status

MS Copier Left - Jamming

Resolved

Degraded performance

Started about 1 year agoAugust 25, 2025Lasted about 19 hoursAugust 25, 20255:05 PMAugust 26, 202512:29 PMUTC

Affected

Copiers / Printers

MS Copier Left

Updates

Resolved
August 26, 2025 at 12:29 PMUTC
Resolved
August 26, 2025 at 12:29 PMUTC
The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

Please continue to submit requests for jamming for this device if the issue is not resolved.
Investigating
August 25, 2025 at 5:05 PMUTC
Investigating
August 25, 2025 at 5:05 PMUTC
The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

No more tickets are required for issues related to jamming at this time.