Henderson Collegiate System Status - HS Copier Right Issue – Incident details

All systems operational

Show current status

HS Copier Right Issue

ResolvedPartial outage27 hours 32 minutes

Affected

Copiers / Printers

Partial outage from 11:34 AM to 3:07 PM, Operational from 3:07 PM to 3:07 PM

HS Copier Right

Partial outage from 11:34 AM to 3:07 PM, Operational from 3:07 PM to 3:07 PM

  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • IdentifiedUTC

    We have identified an issue with the copier and put in a service call. You can still copy on the device but with a cosmetic mark across copies.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.