Henderson Collegiate System Status - Network Outage – Incident details

Experiencing minor outage

Network Outage

Resolved
Major outage
Started about 2 years agoLasted about 2 hours

Affected

Network

Major outage from 12:16 PM to 2:02 PM, Operational from 2:02 PM to 2:20 PM

Internet

Major outage from 12:16 PM to 2:02 PM, Operational from 2:02 PM to 2:20 PM

Network Servers

Major outage from 12:16 PM to 2:02 PM, Operational from 2:02 PM to 2:20 PM

Switches

Major outage from 12:16 PM to 2:02 PM, Operational from 2:02 PM to 2:20 PM

3CX Phone System

Major outage from 12:16 PM to 2:02 PM, Operational from 2:02 PM to 2:20 PM

Copiers / Printers

Major outage from 12:16 PM to 2:02 PM, Operational from 2:02 PM to 2:20 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    We have identified the issue with the network related to a larger global technology outage and have implemented a fix and monitoring for resolution.

    Issues with printing, connecting or accessing the internet should be resolved.

  • Identified
    UTC
    Identified

    We are aware of an issue affecting some of our network servers that might be preventing access to the internet, printing, conferencing or various other systems. We have identified the issue and are working on a fix.