Henderson Collegiate System Status - MS Copier Right Issue – Incident details

All systems operational

Show current status

MS Copier Right Issue

ResolvedPartial outage139 hours 28 minutes

Affected

Copiers / Printers

Partial outage from 5:25 PM to 12:53 PM, Operational from 12:53 PM to 12:53 PM

MS Copier Right

Partial outage from 5:25 PM to 12:53 PM, Operational from 12:53 PM to 12:53 PM

  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • IdentifiedUTC

    The helpdesk is aware that this copier currently does not have a stapler cartridge mechanism. Someone damaged the mechanism and a new one had to be ordered so it will not be able to staple for a few weeks.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.