Henderson Collegiate System Status - MS Copier Left - Misc Issues – Incident details

Experiencing minor outage

MS Copier Left - Misc Issues

Resolved
Partial outage
Started over 2 years agoLasted about 3 hours

Affected

Copiers / Printers

Partial outage from 3:03 PM to 6:23 PM

MS Copier Left

Partial outage from 3:03 PM to 6:23 PM

Updates
  • Resolved
    UTC
    Resolved

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result. Please continue to submit tickets for this device if it continues to experience errors.

  • Investigating
    UTC
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.