Henderson Collegiate System Status - ES Copier Right Issue – Incident details

ES Copier Right Issue

ResolvedPartial outage522 hours 39 minutes

Affected

Copiers / Printers

Partial outage from 5:51 PM to 12:30 PM

ES Copier Right

Partial outage from 5:51 PM to 12:30 PM

  • ResolvedUTC

    The Help Desk has identified the issue with this copier and has put a fix in place. If this copier is continuing to have issues, please submit a new support ticket.

  • InvestigatingUTC

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.

  • MonitoringUTC

    We implemented a fix and are currently monitoring the result.
    Please continue to report issues if this copier is still having errors.