Henderson Collegiate System Status - ES Copier Right - Jamming – Incident details

MS Copier Left experiencing partial outage

ES Copier Right - Jamming

Identified
Degraded performance
Started about 8 hours ago

Affected

Copiers / Printers

Degraded performance from 2:16 PM to 12:00 AM

ES Copier Right

Degraded performance from 2:16 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    A service call to Xerox has been placed.

  • Investigating
    UTC
    Investigating

    The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

    No more tickets are required for issues related to jamming at this time.