MS Copier Right - Jamming - Incident details - Henderson Collegiate System Status - Status

MS Copier Right - Jamming

Resolved

Degraded performance

Started about 2 years agoAugust 29, 2024Lasted about 23 hoursAugust 29, 20244:01 PMAugust 30, 20242:52 PMUTC

Affected

Copiers / Printers

MS Copier Right

Updates

Resolved
August 30, 2024 at 2:52 PMUTC
Resolved
August 30, 2024 at 2:52 PMUTC
The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

Please continue to submit requests for jamming for this device if the issue is not resolved.
Investigating
August 29, 2024 at 4:01 PMUTC
Investigating
August 29, 2024 at 4:01 PMUTC
The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

No more tickets are required for issues related to jamming at this time.