Henderson Collegiate System Status - Network Firewall Upgrade / Installation – Maintenance details

System Under Maintenance

Network Firewall Upgrade / Installation

Completed
Scheduled for November 21, 2025 at 6:45 PM – 7:30 PM

Affects

Network

Under maintenance from 6:45 PM to 7:30 PM

Internet

Under maintenance from 6:45 PM to 7:30 PM

Network Servers

Under maintenance from 6:45 PM to 7:30 PM

Switches

Under maintenance from 6:45 PM to 7:30 PM

Access Points

Under maintenance from 6:45 PM to 7:30 PM

3CX Phone System

Under maintenance from 6:45 PM to 7:30 PM

Updates
  • Completed
    November 21, 2025 at 7:30 PM
    Completed
    November 21, 2025 at 7:30 PM

    Maintenance has completed successfully and the firewall has been migrated. We will continue to monitor performance and access over the next few days with MCNC. Please report any changes to the Help Desk at helpdesk@hendersoncollegiate.org

  • In progress
    November 21, 2025 at 6:45 PM
    In progress
    November 21, 2025 at 6:45 PM
    Maintenance is now in progress
  • Planned
    November 21, 2025 at 6:45 PM
    Planned
    November 21, 2025 at 6:45 PM

    The state is coming on Friday, November 21st to upgrade our on-site firewall to an industry leading firewall to help protect our network. As a result, Internet will be inaccessible starting around 1:45 pm until around 3:45pm.

    As a result of this maintenance devices will not be able to access the internet, the VoIP phone system will be down and you will be unable to print wirelessly to the copiers on campus.

    If you need to print, please plan ahead and print before this outage or print once service is restored. If you have an emergency print job, please reach out to your Front Office ops teams for guidance and assistance.