Henderson Collegiate System Status - Network Firmware Downgrade – Maintenance details

Network Firmware Downgrade

Completed
Scheduled for May 16, 2025 at 2:00 AM – 3:00 AM

Affects

Network

Under maintenance from 2:00 AM to 3:00 AM

Internet

Under maintenance from 2:00 AM to 3:00 AM

Network Servers

Under maintenance from 2:00 AM to 3:00 AM

Switches

Under maintenance from 2:00 AM to 3:00 AM

3CX Phone System

Under maintenance from 2:00 AM to 3:00 AM

Copiers / Printers

Under maintenance from 2:00 AM to 3:00 AM

Updates
  • Completed
    May 16, 2025 at 3:00 AM
    Completed
    May 16, 2025 at 3:00 AM
    Maintenance has completed successfully
  • In progress
    May 16, 2025 at 2:00 AM
    In progress
    May 16, 2025 at 2:00 AM
    Maintenance is now in progress
  • Planned
    May 16, 2025 at 2:00 AM
    Planned
    May 16, 2025 at 2:00 AM

    We have been informed several other schools using similar network hardware running the same firmware version are having an issue with network slowness with their devices. As a result, are going to revert/downgrade this firmware to an earlier version to see if it resolves the issue.

    This maintenance window will occur around 10pm tonight and may last for an hour. During this window the network will be unavailable until the downgrade has been completed. Phones and printing will also be affected during this time.