Henderson Collegiate System Status - MS Copier Left - Misc Issues – Incident details

Experiencing partial outage

MS Copier Left - Misc Issues

Identified
Partial outage
Started 1 day ago

Affected

Copiers / Printers

Operational from 10:29 AM to 10:29 AM, Partial outage from 10:29 AM to 12:00 AM

MS Copier Left

Operational from 10:29 AM to 10:29 AM, Partial outage from 10:29 AM to 12:00 AM

Updates
  • Identified
    Identified

    Someone removed the staple cartridge a new one will need to be ordered. No further tickets are needed for replacements.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.