Henderson Collegiate System Status - HS Copier Right Issue – Incident details

Experiencing minor outage

HS Copier Right Issue

Identified
Partial outage 30 %
Started about 9 hours ago

Affected

Copiers / Printers

Operational from 2:27 PM to 2:27 PM, Partial outage from 2:27 PM to 12:00 AM

HS Copier Right

Operational from 2:27 PM to 2:27 PM, Partial outage from 2:27 PM to 12:00 AM

Updates
  • Identified
    Identified

    A service call has been placed with Xerox.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.