Henderson Collegiate System Status - ES Copier Left Issue – Incident details

ES Copier Left experiencing partial outage

ES Copier Left Issue

Identified
Partial outage
Started about 9 hours ago

Affected

Copiers / Printers

Operational from 4:20 PM to 4:20 PM, Partial outage from 4:20 PM to 12:00 AM

ES Copier Left

Operational from 4:20 PM to 4:20 PM, Partial outage from 4:20 PM to 12:00 AM

Updates
  • Identified
    Identified

    There is an issue with the stapler mechanism and a service technician has been called.

  • Investigating
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.