MS Copier Left - Jamming - Incident details - Henderson Collegiate System Status - Status

MS Copier Left - Jamming

Resolved

Degraded performance

Started about 2 years agoJuly 30, 2024Lasted about 22 hoursJuly 30, 20244:19 PMJuly 31, 20242:17 PMUTC

Affected

Copiers / Printers

MS Copier Left

Updates

Resolved
July 31, 2024 at 2:17 PMUTC
Resolved
July 31, 2024 at 2:17 PMUTC
The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

Please continue to submit requests for jamming for this device if the issue is not resolved.
Investigating
July 30, 2024 at 4:19 PMUTC
Investigating
July 30, 2024 at 4:19 PMUTC
The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

No more tickets are required for issues related to jamming at this time.