Henderson Collegiate System Status - HS Copier Right Issue – Incident details

HS Copier Right experiencing partial outage

HS Copier Right Issue

Identified
Partial outage
Started about 18 hours ago

Affected

Copiers / Printers

Operational from 10:46 AM to 10:46 AM, Partial outage from 10:46 AM to 12:00 AM

HS Copier Right

Operational from 10:46 AM to 10:46 AM, Partial outage from 10:46 AM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    We have placed a service call with Xerox to have the stapler issue looked at. Please do not use staple jobs on the HS Right copier at this time.

  • Investigating
    UTC
    Investigating

    There has been an issue reported with this copier that may or may not affect the ability for jobs to be printed or printed with all available features (stapling, hole punching, etc). The Help Desk is investigating and determining the root cause this issue.