Henderson Collegiate System Status - HS Copier Right - Jamming – Incident details

HS Copier Right experiencing major outage

HS Copier Right - Jamming

Identified
Major outage
Started 3 days ago

Affected

Copiers / Printers

Operational from 6:48 PM to 6:48 PM, Degraded performance from 6:48 PM to 5:54 PM, Major outage from 5:54 PM to 12:00 AM

HS Copier Right

Operational from 6:48 PM to 6:48 PM, Degraded performance from 6:48 PM to 5:54 PM, Major outage from 5:54 PM to 12:00 AM

Updates
  • Identified
    Identified

    A service call has been placed for this unit.

  • Investigating
    Investigating

    The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

    No more tickets are required for issues related to jamming at this time.