Henderson Collegiate System Status - MS Copier Left - Supplies Issue – Incident details

Media uploads experiencing major outage

MS Copier Left - Supplies Issue

Resolved
Major outage
Started about 2 months agoLasted about 2 hours

Affected

Copiers / Printers

Operational from 12:02 PM to 12:02 PM, Major outage from 12:02 PM to 1:49 PM, Operational from 1:49 PM to 1:49 PM

MS Copier Left

Operational from 12:02 PM to 12:02 PM, Major outage from 12:02 PM to 1:49 PM, Operational from 1:49 PM to 1:49 PM

Updates
  • Resolved
    UTC
    Resolved

    The Help Desk has replaced the depleted supplies and restored this device to a functional status.

  • Identified
    UTC
    Identified

    A ticket has been submitted to report a consumable item in this copier has run out and needs to be replaced. You may not be able to print until this item has been replaced.

    The Help Desk is aware and no further tickets are needed at this time.