HS Copier Right - Jamming - Incident details - Henderson Collegiate System Status - Status

HS Copier Right - Jamming

Resolved

Degraded performance

Started over 1 year agoJanuary 27, 2025Lasted 15 hours 30 minutesJanuary 27, 20258:59 PMJanuary 28, 202512:29 PMUTC

Affected

Copiers / Printers

HS Copier Right

Updates

Resolved
January 28, 2025 at 12:29 PMUTC
Resolved
January 28, 2025 at 12:29 PMUTC
The Help Desk has investigated the issue with jamming, has cleared the jam and done maintenance on the device and is monitoring for resolution of the issue.

Please continue to submit requests for jamming for this device if the issue is not resolved.
Investigating
January 27, 2025 at 8:59 PMUTC
Investigating
January 27, 2025 at 8:59 PMUTC
The Help Desk has received report(s) of the copier jamming and is investigating the source of the issue.

No more tickets are required for issues related to jamming at this time.